Privacy Policy (India – DPDP Act Compliant)

Effective Date: 11-12-2025

Tripyt Travel Solutions (“Tripyt”, “we”, “our”, “us”), registered in India, is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act (DPDP Act),2023, and other applicable Indian laws.

1. What Personal Data We Collect

1.1 Personal Information Provided by You:

• Name
• Phone number
• Email address
• Postal address
• Government ID details (passport, Aadhaar*, PAN etc. when required for bookings)
• Date of birth
• Emergency contact details

Note: Aadhaar is collected strictly only when legally necessary (e.g., KYC or specific travel bookings). We will never store biometric information.

1.2 Travel & Booking Information

• Flight, hotel, and transport selections
• Itinerary details
• Travel preferences
• Insurance and visa-related information

1.3 Financial Information

• Payment method details (handled securely via RBI-regulated payment gateways; Tripyt does not store card details)

1.4 Automated Data Collection

• IP address
• Device details
• Location (with your consent)
• Cookies, pixels, session data
• Browsing patterns on our website

2. Purpose of Data Collection (as required by DPDP Act)

We process your personal data only for lawful purposes, including:

• Processing travel bookings and reservations
• Providing customer support
• Sending booking confirmations and travel alerts
• Personalizing your travel experience
• Regulatory compliance with Indian and foreign authorities
• Fraud prevention and security
• Marketing (only with your explicit consent)

3. Legal Basis for Processing

Under Indian law, we process your data based on:

• Your consent
• Performance of a contract (booking services)
• Legal obligation (government travel requirements)
• Legitimate business interests

You may withdraw consent anytime using the contact information below.

4. Data Sharing & Disclosure

We may share your data with:

4.1 Travel Partners

4.2 Government & Regulatory Authorities

4.3 Payment and Technology Providers

4.4 Business Transfers

If Tripyt merges or is acquired, your data may be transferred securely to the new entity.

We do NOT sell your data to any third party.

5. Cross-Border Data Transfers

Since international travel requires foreign bookings, your information may be transferred outside India.

Transfers comply with:

• International security standards
• Lawful safeguards under the DPDP Act

6. Data Retention

We retain data only for:

• As long as necessary for the booking or service
• Legal and regulatory compliance
• Audit requirements

Afterwards, it is securely deleted or anonymized.

7. Your Rights Under the DPDP Act

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion in lawful circumstances
• Withdraw consent
• Register a grievance with our Data Protection Officer (DPO)

Data Principal Rights Contact

Email : tripyttravels@gmail.com
Phone : +91 824 838 3860

8. Children’s Privacy

We do not knowingly collect data from children under 18 without parental consent.

9. Security Measures

We implement:

• Encryption
• Secure servers
• Access controls
• Regular audits
• Compliance with CERT-In cybersecurity norms

10. Grievance & DPO Contact

Data Protection Officer (DPO)

Tripyt Travel Solutions
Email: tripyttravels@gmail.com
Phone: +91 824 838 3860
Address: No.14, Bharathiyar Nagar, K.Vadamadurai, Coimbatore, 641017

Changes to Privacy Policy

We may update this policy as laws evolve. Updates will be posted with a revised date.